Press Releases
DOLE only accepts docus from clients online

Cebu City, Philippines. Starting this week, the Department of Labor and Employment (DOLE) only accepts documents from clients online.

This is, according to DOLE-7 Regional Director Salome O. Siaton, a form of support to government’s call for everyone to observe physical distancing, the term recently coined by the World Health Organization (WHO) that will help prevent the spread of COVID-19.

From now on up until everything is back to normal, clients are urged to avoid submitting documents to the Department personally. For concerns not related to the COVID-19 Adjustment Measures Program (CAMP), they could be emailed to

For documents or applications related to the availment of the CAMP, clients are advised to send them to the following emails, to wit:

Companies located within the Cities of Cebu, Mandaue and Lapulapu-;

Companies in Cebu Province outside the Cities of Cebu, Mandaue and Lapulapu-;

Companies located in the Province of Negros Oriental-;

Companies in Siquijor-; and

Companies located in Bohol-

“As much as possible, we will do what we can as a show of support to the government and to all the frontliners in this fight. Physical distancing must be observed. If there is a way for our clients not to personally come to DOLE anymore, the better. That is to protect them as well as our personnel. At these extraordinary times, it is imperative that we religiously abide by rules and regulations set by government,” said Director Siaton.

She disclosed that for the delivery of public assistance, apart from the hotline numbers accommodating calls, there is going to be makeshift public assistance desk office to be set up outside the DOLE building. Despite the menace that the virus poses to everyone, the Department continues to serve.

“We just have to establish a strict protocol on physical distancing. So for our clients, don’t feel offended when the public assistance desk officer of the day would keep his distance from you as the same is purposely done for everyone’s safety. If possible, since all of us are urged to stay at home, call our hotlines or email us for your concerns,” added the Regional Director.

DOLE-7 could be reached at (0977) 610 9202 from Monday to Friday, 8:00 AM to 5:00 PM. (032) 266-2792 is available from Monday to Thursday, 7:00 AM to 6:00 PM.





For more information on this report, you may contact (032) 513-2566; (032) 266-0811; (032) 266-2792; (032) 512-8133 / (+63) 977-610-9202; (035) 480-9244; (035) 226-2778 / (035) 422-974. You may also send your emails to;;;;




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