Press Releases
To ensure safety, NLRC-RAB now goes online; DOLE to develop online PADO

Cebu City, Philippines. To ensure the safety of the stakeholders of the National Labor Relations Commission-Regional Arbitration Branch (NLRC-RAB-7), those who are interested filing complaints and requests for assistance (RFAs) are required to get an appointment online.

In his report during the recently-held DOLE Regional Coordinating Committee (DOLE RCC) Meeting, NLRC RAB-7 Executive Labor Arbiter Emiliano Tiongco, Jr. shared about a new policy that their Office is now implementing and that is for their clients to set an online appointment first before they could file a request for assistance or a complaint for compulsory arbitration.

“This new policy aims to minimize physical contact as much as possible. Clients will have go to the RAB on their appointed time and must accomplish first the form online. The RAB is now operating from Monday to Friday with 100% manpower complement and decongesting the Office by way of entertaining only those, who have set an online appointment is way better than for the clients to flock there,” said ELA Tiongco.

Filling out of forms at the RAB Office is now discouraged, he added, saying further that booking an appointment online is easier than having to physically go to the Office outright without an assurance that one’s concerns will be accommodated immediately.

Services at the NLRC-RAB that now require online appointment included the (1) Request of Assistance under the Single Entry Approach (SEnA) program involving one complainant and that one, involving two or more complainants; (2) Formal Complaint before the sala of a Labor Arbiter involving one complainant and that one involving two or more complainants.

“We are now implementing a No Walk-In Policy. For clients coming from other Offices offering SEnA and in the event there’s failure in their conferences and they are being endorsed to us, we advise them to book an appointment online first because they will not be entertained if they go straight to the Office even if they have their referral slips with them,” he explained.

Other Offices, who are also offering SEnA are the Department of Labor and Employment (DOLE); NLRC-RAB; National Conciliation and Mediation Board (NCMB-7); Philippine Overseas Employment Administration (POEA); Overseas Workers Welfare Administration (OWWA-7); and the Regional Tripartite Wages Tripartite and Productivity Board (RTWPB-7).

Clients will have to access  https://www.picktime.com/nlrcrab7cebu to be able to book an appointment online. For other announcements, the NLRC-RAB could be reached at https://web.facebook.com/nlrcrab7info/posts/169692078006739.

NLRC-RAB’s move is in support to the latest En BanC Resolution No. 03-20, Series of 2020 of the National Labor Relations Commission underscoring the necessity of promoting safety among their clients, personnel and all stakeholders by way of reducing physical contact as much as possible at their Offices.

“The DOLE, being the mother agency of the NLRC is in full support to their latest policy. This is one way of ensuring that the minimum health standards are being abided by in their Offices. For the clients of DOLE, they can go check the announcement of the NLRC-RAB that we have also posted at our FB page and website,” said DOLE-7 Regional Director Salome O. Siaton, who also sits as the Chairperson of the DOLE Regional Coordinating Committee (DOLE RCC-7).

She added that the DOLE is also now developing an online public assistance help desk. “For as long as the party or client seeking assistance has the facility such as laptop or a cellphone and a good internet connection, then a Public Assistance Desk Officer or PADO could entertain him/her virtually,” said Director Siaton, who added that the DOLE will ensure announcing it to the public once ready and in place.

Ms. Mae Codilla of the OWWA-7 also announced that most of their programs are also done online, while Ms. Aligonza of the POEA reported that all of their frontline services are likewise now online so that appointments will have to be set online as well.

“This is the beauty of having the DOLE RCC family of agencies work closely together because we get to share our respective agency updates and compare notes on a regular basis and of course, we get to put our acts together for the benefit of all our clients,” said Director Siaton.

Now that the community quarantine has been eased up in Cebu City, the conduct of the regular DOLE RCC Meetings has also been revived.

“It is during these meetings where we get to apprise ourselves of the latest pronouncements and issuances and as one family, we get to keep ourselves abreast with policies of other agencies that will also concern our very own clients and vice versa,” she continued.

For concerns involving the DOLE and its Attached Agencies, the following contact numbers and e-mail addresses could be accessed, to wit:

DOLE-7 DIRECTORY

DIVISION/FIELD OFFICE

EMAIL ADDRESS AND CONTACT NUMBER/S

DOLE Regional Office

dole_centralvisayas@yahoo.com/ (032) 2662792

TSSD-LRS

dole7lrs@yahoo.com /513-2181

TSSD-EWW

tssdewwdole72018@gmail.com /(032) 2366795

IMSD

dole7_imsd@yahoo.com /(032) 2660500

MALSU

malsuro7a@gmail.com/ 09158859835,

Cebu Provincial Field Office

cpfodolero7@gmail.com/ (032) 2667424

cpfodolecertification@gmail.com

(for the application of DOLE Certification of Unemployment)

Tri-City Field Office

tricitydole7@yahoo.com

tcfodolecertification@gmail.com

(for the application of DOLE Certification of Unemployment)

09616965058

09616965057

(032) 5132566

(032) 2343317

Bohol Field Office

doleboholfo@gmail.com/ (038) 4110806, (038) 5010277

Negros Oriental Field Office

dolenegrosoriental@gmail.com/ (035) 2262778

Hotline: 09751761424

Siquijor Field Office

dolesiquijor@gmail.com/ (035) 4809244

DOLE Region VII- FB account; Hotline Numbers: 09776109202; (032) 5128133

ro7.dole.gov.ph – DOLE-7 Website

 

DOLE RCC-7 DIRECTORY

ATTACHED AGENCY

EMAIL ADDRESS AND CONTACT NUMBER/S

POEA Cebu

poea_cebu@poea.gov.ph/ 09190674031

OWWA

region7@owwa.gov.ph/      For scholarship concerns pls. email to: owwa7scholarship@outlook.com

09189214932, 09178094754, 09176249113, 2543199

NCMB-7

rcmb7@ncmb.gov.ph

09177081960

(032)3183814

NLRC 7TH DIVISION

7thdivqr@gmail.com

(032) 2314401, 2336537 (ADMIN)

09562747937 (Info Officer)

OSHC REU-7

gptimosa.oshcreu7@gmail.com

09985914899

RTWPB-7

rtwpb7@yahoo.com

RTWPB 7 – FB Account

(032)2668068

 

 

OUTSIDE THE DOLE-7 BUILDING

ATTACHED AGENCY

EMAIL ADDRESS AND CONTACT NUMBER/S

NLRC RAB-7

rab7qr@gmail.com

2535527 (SALA)

2535529 (ADMIN)

2557404 (ACCOUNTING)

09425532310

ECC REU-7

ecc.cebucity@yahoo.com.ph

 

PRC-7

ro7@prc.gov.ph

https://www.prc.gov.ph/prc-frequently-asked-questions

https://www.facebook.com/professionalregulationcommission

PEZA

renato.doce@peza.gov.ph

 

 

 

End//LSenarlo-Taniza

 

For more information on this report, you may contact (032) 234-3317 or tricitydole7@yahoo.com.ph; (032) 266-7424 or cpfodolero7@gmail.com; (035) 226-2778 / (035) 422-9741/ dolenegrosoriental@gmail.com; (035) 480-9244 or dolesiquijor@gmail.com; (038) 501-0277 and (038) 411-0806 or doleboholfo@gmail.com.

 

[Back]
[Print]
2020-10-27
SALOME O. SIATON
"We stand committed to satisfy the public with a caring and responsive service."
Contact us:
Name

Your Email

Title/Subject

(Maximum characters: 50)
You have characters left.

Your Message

(Maximum characters: 300)
You have characters left.